Refund Policy

We are committed to providing excellent customer service and high-quality products. If you are not satisfied with your purchase, you may request a refund within 14 days of receipt. Below is our refund policy:

Refund Conditions:

1. Return Period: Customers can request a refund within 14 days of receiving the item.

2. Item Condition: Items must be unused, unwashed, undamaged, and in their original packaging with all tags and accessories intact.

Refund Process:

1. Request a Refund: Contact our customer service team via email or phone, providing your order number and item details.

2. Return Authorization: Our team will review your request and provide return authorization and instructions.

3. Return Shipping: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect. We recommend using a trackable shipping method.

4. Item Inspection: Once received, we will inspect the item to ensure it meets the refund conditions.

5. Refund Processing: If approved, the refund will be processed to the original payment method within 7 business days.